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Terms and Conditions

General Terms and Conditions of Sale (Updated: 16/11/2014)

Legal:

These general sales terms and conditions (GTC) concern the site SHOP-CULOYON.COM, depending on the autoentreprise YOSHIKO PARISE-KOHARA, owner of the trademark CULOYON.

Identifying SIREN: 504727777

Username Siret: 504 727 777 00030

Main activity Exercised (EPA): 3213Z

Postal address: 54 rue Richard Gardebled 93110 Rosny Sous Bois (FRANCE)

Email (Email): culoyon@hotmail.fr

T.V.A not applicable Article 293B of C.G.I


Acceptance of Terms induced payment (validation) of the command:

These Terms and Conditions apply to all orders placed on the site SHOP-CULOYON.COM

Acceptance of Terms and Conditions tacitly made by the validation of the order by the customer.

By making a payment, the user indicates that validates the order and accepts unreservedly these Conditions of Sale.


Modification of Terms of Use:

The SHOP-CULOYON.COM site reserves the right to change the Terms and Conditions. The conditions are then those in force at the time of ordering.


Product information and prices:

In accordance with Articles L121-17, L 121-18, L 111-1, L111-2 and L113-3 of the Code of consumption (and related items), modified by ION 2014-344 of 17 March 2014, products sold on SHOP-CULOYON.COM are illustrated by photography and are subject to a description of their main characteristics: the materials used, available sizes and price (excluding postage).

Products may vary slightly due to the nature of the materials and their hand finishing. The images and colors of the products offered for sale on SHOP-CULOYON.COM also may not match the actual colors under the effect of Internet browser and the screen used.

Product prices are in Euros (VAT not applicable) and do not include the shipping cost should be added.

Shipping costs vary depending on the country of delivery and are indicated to the buyer when adding the product to the basket ("cart" in English).


Payment:

SHOP-CULOYON.COM the site accepts the following payment methods:

- Paypal: The client must be in possession of a Paypal account to use this payment method

- Credit Card: If the client does not possess a Paypal account, it is perfectly possible to use a credit card as payment, by completing the information fields related to the Credit Card.

In both cases, the transaction is then passed through Pal secure payment platform.

Other forms of payment accepted: check and bank transfer

It is also possible to make payment of the order by check or bank transfer.

These payment methods are not supported by the SHOP-CULOYON.COM payment platform, then it is necessary to send a command to culoyon@hotmail.fr email including name, size and number of products as well as the chosen method of payment (or use the contact form available on SHOP-CULOYON.COM)

If available, a confirmation email will be sent to the customer, ensuring reservation of the product for a period of 7 (seven) days, pending receipt of payment.

- Cheque: The client sends the check (product price + postage) to the address given in the imprint after receipt of an e-mail confirmation of availability / booking Product

- Transfer: The client shall transfer the corresponding amount (product price + postage) to the RIB received with the e-mail confirmation of availability / booking Product

In case of non receipt of payment after the period of 7 (seven) days of booking the order is canceled.

Bill:

The establishment and sending invoice by e-mail can be made at the express request of the customer and after completion of payment.

For this it is necessary to send an email to culoyon@hotmail.fr or use the contact form available on SHOP-CULOYON.COM, specifying the nature of the order and postal address of the sender client payment.


Shipping & Delivery:

All orders are shipped 2-3 business days after receipt of payment.

Orders are sent by Colissimo (National or International) by post to the address specified by the customer.

Once dispatch performed, a message is sent to the client indicating the tracking number.

It is essential that the shipping address listed is accurate.

SHOP-CULOYON.COM disclaims any failure to deliver in connection with an error attributable address to the client.


Right of withdrawal:

In accordance with Article L121-21 of the Consumer Code, as amended by ION 2014-344 of March 17, 2014 - s. 9 (V), the consumer has a period of fourteen (14) days to exercise the right of withdrawal.

This period runs from the receipt of the order date.

All returns must be reported in advance by e-mail to culoyon@hotmail.fr or by sending a registered letter to the address given in the imprint.

The product must have been neither worn, not worn, altered or damaged.

The jewel box must be returned with the product

If the product is composed of several elements, all the elements that compose it must be returned.

Otherwise, the products will not be refunded, returned or exchanged.

This right of withdrawal is without penalty, except for shipping and return.


Data Protection Act:

In accordance with the Data protection Act, the customer has the right to access and rectify the data concerning him.

Personal customer information is only collected with the objective of payment, shipment and delivery of orders.

They are kept confidential by the SHOP-CULOYON.COM site that agrees not to disclose it to any third party.


Copyright and Intellectual Property:

All creations, photographs, illustrations and texts on the site SHOP-CULOYON.COM are subject to protection under copyright.

Any reproduction or unauthorized use of creations, photographs, illustrations and texts on this website SHOP-CULOYON.COM may be considered counterfeit and prosecuted under the Intellectual Property.


Applicable law:

The General Conditions of Sale and the contract of sale are governed by French law.

In case of dispute, the Paris courts will have jurisdiction.

SHOP-CULOYON.COM will, however, seek an amicable solution before any legal action.